Shipping & Returns

Stay where you're at 'til we comes where you're to! In other words, Duckish will come to you!

We ship to the US and Canada.

If you're in the United States, please visit www.duckish.co for ordering and shipping information.

Orders are shipped from Monday to Friday using Canada Post. After receiving payment, your order will be fulfilled and put in the mail within 1 to 3 business days. Double-check your mailing address before placing your order. Your package will be shipped to your billing address unless otherwise indicated.

To make it easy and more cost effective for customers, we pass on our volume shipping discount and use flat shipping rates based on the total dollar amount of your order (before taxes). You can choose from the two most cost effective shipping options via Canada Post: Expedited Parcel and Xpresspost. While we’ll do our best, shipping times are beyond our control.

Flat Shipping Rates*:

Shipping is $7.95 for Expedited Parcel shipping (3-7 business days).

If your subtotal is $75 or more, Expedited Parcel shipping is FREE. Hooray! Shipping will take 3-7 business days, depending on where you are.

Xpresspost shipping (2 business days) is $19.95 for any order amount.

*Shipping to remote and rural areas of Canada including, but not limited to, postal codes beginning with P0T-P0Y, R0A-R0M, S0A-S0P, T0A-T0V, T9H-T9K, V0A-V0X, X0A-X0G and Y0A-Y0B may incur additional charges. Please contact us before making your purchase.

Returns 

At Duckish, we take pride in our products and care deeply about our customers’ satisfaction. If you have any concerns about your order, please contact us using our contact form.

All of our skin care products are handmade, so there may be slight variations in colour or texture between orders. If you’re not happy with the items you’ve received, please consult our FAQs to see if it's just a simple fix, or get in touch immediately and we will do everything we can to find a solution.  

Hello!

We noticed you're in the USA. You can check out our American website here.